iON Pool Care Software
Designed by pool professionals for pool professionals, iON Pool Care helps you run every aspect of your business — making it easy to manage your day-to-day, increase productivity and profits, and improve the pool owner experience.
A powerful solution for
managing your business
Improve Every Segment of Your Business
Service Visits
iON Pool Care provides a quick and simple way to optimize service visits. With iON, you can plan and track routes based on daily appointments with ease, readily review customer account and service information (including a detailed service history, notes and images), record chemical usage, initiate work orders, and create reports all from your computer, laptop, or mobile device when you’re in the field.
Pool Repairs
Whether it’s a “Green-to-Clean” call or a pump replacement, iON offers a single point of entry to get you from initial assessment to receiving payment. Ready-to-use templates simplify the process allowing you to quickly send a work order, readily document issues from onsite and create job estimates. Plus, once the repairs are done, you can instantly invoice customers for automatic payment.
Save Time on Every Task
Make iON Pool Care work for you with customizable templates that help fast-track data entry for everything from filling out routine work orders and creating recurring tasks to drafting estimates for repairs and sending invoices.
Scheduling
With iON Pool Care it’s easy to accommodate any situation work throws at you and communicate those changes out to the field — because your business functions better when everyone’s on the same page.
- Set schedules (automatically schedule a service technician) and recurring routes
- Drag and drop to reassign tasks/service visits to other users
- Change route sequences
- Get offline access to view schedules
- Modify driving directions with detailed mapping capabilities
- Optimize and update technician routes in real time using Google Maps
Systemize Visits and Document Services
Service deliverables can vary for each customer, but iON Pool Care allows you to create unique checklists for each customer — ensuring that all services are completed and communicated to the customer as soon as the service is done.
- View service histories and create instant reports
- Capture pool and equipment images for documentation
- Track parts and chemical usage
- Add and view notes about individual customer requests or pertinent information like gate codes and entry instructions
- Check on warranty claims at the site
- Automatically generate estimates and invoices based on service visits
Communications
iON Pool Care allows for enhanced two-way communication between you and your technicians as well as between you and your customers. You can update technicians and customers in real time and connect with pool owners directly via email or a Customer Portal. iON also gives you the ability to announce price updates or specials with all your customers or on a case-by-case basis.
- Alert customers when the technician arrives and when they’ve completed their work
- Send digital service logs straight to customers
- Notify customers of any issues
- Detail chemical usage
- Include before and after images in service emails
- Announce price changes or promotions
Invoicing
Stop manually editing and sending invoices… iON Pool Care cuts the time it takes to invoice down to mere minutes. With just ONE click, you can create and send invoices to every customer automatically and get paid instantly.
- Get Paid Fast with PaySimple Merchant Services automatic payments to be made upon receiving an invoice
- Easily create invoices based on completed services
- Sync with QuickBooks® Desktop and QuickBooks Online to capture real-time transactions
- Allow visibility to QuickBooks Balance information
- For customers that charge per-stop, variable cost invoices can be configured to automatically include inventory and chemical charges which eliminates the need for manual entry of miscellaneous charges to memorized transactions in QuickBooks.
“iON has cut our time to process billing by 40+ hours each month!”
Shawn Miller | Aqua Shine, AZ
Support To Get You Started
To get you up and running quick, our support representatives are right there to help you integrate with QuickBooks, set up service routes and start the process for scheduling service so you can see immediate improvements in efficiency with little effort.
We work with you to seamlessly incorporate iON Pool Care into your system — you can think of us as an extension of your team.